BT has a growing client base in the Pharmaceutical and Medical Device sector, numbering global powerhouses such as Bristol Myers-Squibb and Novartis amongst its portfolio. "Strategic systems provided to these customers must be fit for purpose and compliant with applicable standards and regulations " said Richard Lees, Head of Genesis eService with BT Global Services. Richard's team were guided through the Validation process by Qualsys consultants. "We were clear on what we wanted from EQMS and how we wanted it done. Qualsys provided assistance with documenting our specification, designing our systems and then facilitating our testing plan. This meant that Validation was completed in a few short weeks." said Lees.
"EQMS assists any Pharmaceutical or Medical Device business with cast-iron control over its documentation. Critical documentation such as Quality Manuals, Technical Specifications, Device History Records etc must be carefully managed to ensure compliance with FDA regulations. EQMS takes away all the administrative effort required to control this information and automatically produces the audit trails required to prove compliance." said Robert Oakley, Commercial Director at Qualsys.
"BT can now demonstrate a clear understanding of the compliance issues that impact this business sector and can deliver compliant tools that can be quickly and effortlessly validated." concluded Oakley.
