With a high proportion of home and mobile workers and a desire to share information with employees, suppliers and customers, the telecommunications industry is leveraging its investment in the internet.  Delivering online services to customers is an obvious revenue earner but telecommunications organisations are using the web-enabled power of EQMS to radically improve the way they do business. 

Controlling and sharing information effectively is essential with a distributed workforce.  Duplication of effort and time spent searching for information is a real headache.  The increasing pressure of regulation and the need to comply with industry standards such as TL 9000 adds to the burden.

 

Qualsys and the Telecommunications Industry

Qualsys has established a strong reputation for its work in the Telecommunications sector.  Our EQMS product...

• Improves quality - By linking people with processes and policies, EQMS promotes compliance with ISO 9001 certification procedures, the industry specific TL 9000 standard and zero-defect quality programs such as Six Sigma.

• Boosts productivity and speeds time to market - By automating business processes, EQMS accelerates the development process from R&D to product delivery.

• Increases operational efficiency - EQMS supports virtual teams with collaboration on projects to prevent duplication, reduce delays and slash costs.

• Manages distributed information-sharing - By making the same content available simultaneously to all remote workers, EQMS delivers complete consistency across programmes and projects.

Companies such as BT, O2 and Deutsche Telekom are using EQMS to control and deliver documentation to employees and partner organisations. 

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